New Reviewer

Incorrect added charge

Uber - Incorrect added charge
I added $25 to uber cash through my debit card and was charged $50 more ...it only was supposed to add $25
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ID
#2095530 Review #2095530 is a subjective opinion of poster.
Product
Uber Debit Card
Loss
$50
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I was over charge

Uber - I was over charge
Hello I got an Uber for my brother from my house 225 East 202nd street to 2817 barker ave and it costed $12. Later on I received a receipt with $52 with a different destination, and I was confused thinking I didn't make this trip. But I'm now realizing that you charge me an extra $40 and I have no idea why. Please advise. Thanks!
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ID
#2095242 Review #2095242 is a subjective opinion of poster.
Service
Uber Taxi Service
Cons
  • Bad service
  • Refusal to read my requests and respond appropriately
  • Customer service availability
Loss
$40
Preferred solution
I just want the extra $40 I was charged back.
New Reviewer

Uberr information is not working

Help the app is not working my car died I need a ride please
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ID
#2095234 Review #2095234 is a subjective opinion of poster.

Billing Question

I am writing on behalf of my aunt who is 93 years old. She has an uber account, but has not used it since January 2020. She is receiving a monthly bill of $24.99 and, since she hasn't used the service, doesn't understand the reason she is being billed. She paid the first month's bill, not understanding what she was paying for. In total, she has been billed three times. She is a Catholic nun and is on a very fixed income. Would you kindly tell me what our next course of action should be? Thank you for your help.
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ID
#2095158 Review #2095158 is a subjective opinion of poster.
Location
Astoria, New York
New Reviewer

I was overcharged

Uber - I was overcharged
Uber - I was overcharged
Uber - I was overcharged
I was charged twice two different prices at the same exact time when I only ordered one uber
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ID
#2095030 Review #2095030 is a subjective opinion of poster.
Pros
  • Customer service no contact number
  • No service
  • I just want my money back
Cons
  • No customers services number about this they want online service
  • Impossible to speak with a representative
  • Over charging
Loss
$26
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
We (me, a senior citizen and my friend, mr. DK arora, again a senior citizen) had visited Dr. Makhija's, clinic i.e. durga hospital opp. Batra cinema, Mukherji nagar by an uber auto for which we paid rs. 75/- that day. While coming back we hired another uber auto to...
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ID
#2095023 Review #2095023 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

Complaint on driver

Uber - Complaint on driver
Uber - Complaint on driver
Uber - Complaint on driver
was never able to get in contact with uber via email or phone
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ID
#2094975 Review #2094975 is a subjective opinion of poster.
Service
Uber Vehicle Driver
Pros
  • Idk
Cons
  • Idk
Preferred solution
Let the company propose a solution
New Reviewer

My food was stolen

I made an order through the app for Starbucks and when the driver went over to get the order someone had already taken it.
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ID
#2094945 Review #2094945 is a subjective opinion of poster.
Loss
$38
Preferred solution
Full refund
New Reviewer

Lost ID and debit card

Sir my two bag in one is silver and one bag in green color . We are banker and all banking documents and tab and mobile purse and debit card credit card lost in auto .

User's recommendation: Sir plz help me.

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ID
#2094924 Review #2094924 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi

Charges and discrimination

My uber driver was very rude and drove excessive speed
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ID
#2094901 Review #2094901 is a subjective opinion of poster.
Location
Elmhurst, New York

Can't use my uber cash

I try to use Uber for a ride in Uber eats and I have $109 Uber cash and still now let me use it this is getting old you really need to fix it you have $109 of my money they cannot use can you please fix the issue if not this last time I ever use Uber again

User's recommendation: Never use I have money put on Uber cash British company they will comfort.

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ID
#2094889 Review #2094889 is a subjective opinion of poster.
Location
Riverside, California
New Reviewer

I can't make a payment

My account is blocked for some payment issues. I can make any kind of payment.
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ID
#2094742 Review #2094742 is a subjective opinion of poster.
Product
Uber Account
Preferred solution
Can’t make any payment
New Reviewer

Charges about ride

I been calling uber at 5:30 in the morning obviously at the time there is no traffic. And my uber ride it said is gona be here in 8 minute which it never happen .I got charged 5 times for a ride I never took because I was gona get late for work . So please get back to me as soon as possible Thanks
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ID
#2094604 Review #2094604 is a subjective opinion of poster.
Preferred solution
Full refund

You charge me a lot of money

I have bad experience with the first time riding with Uber I get charged for $45 that is a racist this Lyft charge me $13 and i have 5 time more to ride an Uber
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ID
#2094552 Review #2094552 is a subjective opinion of poster.
Location
North Hollywood, California
New Reviewer

I have an account

me and my daughter have an account with Uber I have been on top of trying to get this fixed I have over $60 on my Uber account that I have not been able to use since July 16th I don't appreciate it I want the problem resolved I can't go anywhere I use you guys to go around and quite frankly I'm sick and tired of the problem not being fixed I talk to somebody online and that's not even working I've tried to call now I'm not getting through and I'm getting pissed offnot once have I ever had a problem with you guys and all of a sudden boom me and my daughter can't use the money that we added on Uber I want it fixed and I want it fixed immediately thank you or refund
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ID
#2094491 Review #2094491 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund