Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
18.5K
TOTAL REVIEWS
740K
PAGE VIEWS
70
ISSUES RESOLVED
Uber Reviews
New Reviewer
Incorrect added charge
I added $25 to uber cash through my debit card and was charged $50 more ...it only was supposed to add $25
ID
Product
Uber Debit Card
Loss
$50
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI was over charge
Hello I got an Uber for my brother from my house 225 East 202nd street to 2817 barker ave and it costed $12. Later on I received a receipt with $52 with a different destination, and I was confused thinking I didn't make this trip. But I'm now realizing that you charge me an extra $40 and I have no idea why. Please advise. Thanks!
ID
Service
Uber Taxi Service
Cons
- Bad service
- Refusal to read my requests and respond appropriately
- Customer service availability
Loss
$40
Preferred solution
I just want the extra $40 I was charged back.
New Reviewer
Uberr information is not working
Help the app is not working my car died I need a ride please
ID
Billing Question
I am writing on behalf of my aunt who is 93 years old. She has an uber account, but has not used it since January 2020. She is receiving a monthly bill of $24.99 and, since she hasn't used the service, doesn't understand the reason she is being billed. She paid the first month's bill, not understanding what she was paying for. In total, she has been billed three times. She is a Catholic nun and is on a very fixed income. Would you kindly tell me what our next course of action should be? Thank you for your help.
ID
Location
Astoria, New York
New Reviewer
I was overcharged
I was charged twice two different prices at the same exact time when I only ordered one uber
ID
Pros
- Customer service no contact number
- No service
- I just want my money back
Cons
- No customers services number about this they want online service
- Impossible to speak with a representative
- Over charging
Loss
$26
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
We (me, a senior citizen and my friend, mr. DK arora, again a senior citizen) had visited Dr. Makhija's, clinic i.e. durga hospital opp. Batra cinema, Mukherji nagar by an uber auto for which we paid rs. 75/- that day. While coming back we hired another uber auto to...
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ID
Preferred solution
Price reduction
New Reviewer
Complaint on driver
was never able to get in contact with uber via email or phone
ID
Service
Uber Vehicle Driver
Pros
- Idk
Cons
- Idk
Preferred solution
Let the company propose a solution
New Reviewer
My food was stolen
I made an order through the app for Starbucks and when the driver went over to get the order someone had already taken it.
ID
Loss
$38
Preferred solution
Full refund
New Reviewer
Lost ID and debit card
Sir my two bag in one is silver and one bag in green color . We are banker and all banking documents and tab and mobile purse and debit card credit card lost in auto .
User's recommendation: Sir plz help me.
ID
Location
New Delhi, National Capital Territory Of Delhi
Charges and discrimination
My uber driver was very rude and drove excessive speed
ID
Location
Elmhurst, New York
Can't use my uber cash
I try to use Uber for a ride in Uber eats and I have $109 Uber cash and still now let me use it this is getting old you really need to fix it you have $109 of my money they cannot use can you please fix the issue if not this last time I ever use Uber again
User's recommendation: Never use I have money put on Uber cash British company they will comfort.
ID
Location
Riverside, California
New Reviewer
I can't make a payment
My account is blocked for some payment issues. I can make any kind of payment.
ID
Product
Uber Account
Preferred solution
Can’t make any payment
New Reviewer
Charges about ride
I been calling uber at 5:30 in the morning obviously at the time there is no traffic. And my uber ride it said is gona be here in 8 minute which it never happen .I got charged 5 times for a ride I never took because I was gona get late for work . So please get back to me as soon as possible Thanks
ID
Preferred solution
Full refund
You charge me a lot of money
I have bad experience with the first time riding with Uber I get charged for $45 that is a racist this Lyft charge me $13 and i have 5 time more to ride an Uber
ID
Location
North Hollywood, California
New Reviewer
I have an account
me and my daughter have an account with Uber I have been on top of trying to get this fixed I have over $60 on my Uber account that I have not been able to use since July 16th I don't appreciate it I want the problem resolved I can't go anywhere I use you guys to go around and quite frankly I'm sick and tired of the problem not being fixed I talk to somebody online and that's not even working I've tried to call now I'm not getting through and I'm getting pissed offnot once have I ever had a problem with you guys and all of a sudden boom me and my daughter can't use the money that we added on Uber I want it fixed and I want it fixed immediately thank you or refund
ID
Loss
$60
Preferred solution
Full refund
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