New Reviewer

I can not access my acount

More than half year can not access my account. If I call uber customer service, no any help. Poor customer service. If I want solve an issue online, I need access account. Pretty dumb customer support
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ID
#2096899 Review #2096899 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Trip price

My son did an uber trip from his home to work. Trip usually cost about 14 to $16. This morning the fee was $28. This is double the amount. Plus driver took the toll
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ID
#2096867 Review #2096867 is a subjective opinion of poster.
Loss
$14
Preferred solution
Price reduction
New Reviewer

Credit card update

Could not upgrade my credit card number so I was stranded at the hospital at 6:30 in the morning after spending ten hours in the ER. Never was allowed to contact anyone. Had to find a cab on a Sunday morning in the suburbs. I fix businesses for a living. Call me and Ill fix this unbelievable flaw in your customer service. I wonder if Lyft has this problem. My whole organization uses Uber. Maybe we should look outside the box. What do you think? Tom Farrell 847 525-****
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ID
#2096819 Review #2096819 is a subjective opinion of poster.
Product
Uber Credit Card
Pros
  • Too long
Cons
  • Too long
Preferred solution
Call me I’ll fix it for you.
New Reviewer

I need a refund

Uber - I need a refund
I tried to place a ride last night with Uber. I didn't know what I was doing and thought my phone froze and place not be but two pick-ups. One for 18.16 and the other for 19.39. Both rides were canceled. Please refund the card used. Thank you.
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ID
#2096762 Review #2096762 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Someone hacked my account

Please give me the hr number cause this is ridiculous, no one helped me out at all
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ID
#2096640 Review #2096640 is a subjective opinion of poster.
Loss
$57
Preferred solution
Full refund
New Reviewer

My card is not working on the app

I have a green light card put everything in and its not working
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ID
#2096617 Review #2096617 is a subjective opinion of poster.
Product
Uber Debit Card
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Billing

The driver drove by me multiple times I waved them down when there was a big sign in front of him way to pick me up and then he canceled the trip on me and I want all my money back this is the second time this is happened to me.
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ID
#2096498 Review #2096498 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Says my cc infor is incorrect

It say that all my cc have expired but none of them have expired.
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ID
#2096466 Review #2096466 is a subjective opinion of poster.
Location
Greenville, South Carolina
Preferred solution
Let the company propose a solution

Gift card issue

I bought a $50.00 gift card and still cant use it 3 weeks later Rhodes is insane I want my money back

User's recommendation: Use door dash and lyft.

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ID
#2096460 Review #2096460 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Overcharged

Being overcharged and i am pissed and may never use uber again and will tell eceryone i know!!!!!!

User's recommendation: Dont overcharge.

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ID
#2096341 Review #2096341 is a subjective opinion of poster.
Loss
$58
Preferred solution
Full refund
New Reviewer

I left 3 pairs of brand new shoes in the car yesterday or the day before

I left 3 pair of new shoes in the Uber call yesterday or the day before. Adidas sandals, adidas black tennis shoes and Skechers non slip shoes
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ID
#2096258 Review #2096258 is a subjective opinion of poster.
Pros
  • Short pick ipvtimes
Loss
$150
Preferred solution
Return shoes I left in the csr
New Reviewer

To start working with driving

Hi. I just cant find a number to reach you guys to talk.... I lost my birth certificate and my passport is expired and im asking if you guys can except my articles of incorporation as proof of work eligibility.... it says in the articles I am a canadian citizen and i have a registered corporation......im pretty sure if i able to own a corporation im able to deliver food. Lol
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ID
#2096131 Review #2096131 is a subjective opinion of poster.
Product
Uber Subscription
Pros
  • Convenice
Cons
  • None other than my complaint
Preferred solution
Let the company propose a solution
New Reviewer

Fraudulent charges

3 days in a row Ive had my debit card charges from Uber when Ive never had an account or used Uber services.
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ID
#2096116 Review #2096116 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

I have big problems with my app

No one was able to answer the phone to take my call.
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ID
#2095979 Review #2095979 is a subjective opinion of poster.
Location
Tyler, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Application still on hold

I am still waiting about 2 weeks for my background check. Whats going on
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ID
#2095978 Review #2095978 is a subjective opinion of poster.
Location
Milpitas, California