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My first and last experience with Uber I attended the Kid Rock Fish Fry October 7, 2017 in Nashville, TN with 6 other friends and chose to use Uber instead of another service such as Lyft… (BAD MISTAKE) We paid $35 for the trip to the concert and our driver, Matt, was...
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1.0
I liked
  • Convenience of uber
I didn't like
  • Never again
#1112716
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Uber has overcharged me. I confirmed a 20 dollars drive, but, for some reason, I ended up paying 54 dollars. I have sent 3 messages complaining about it, but I have not received any response. Furthermore, neither the app saves the complaints and therefore we cannot...
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#1103085
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UBER - Charged for mess I didn't make
UBER - Charged for mess I didn't make
On June 1st I was picked up at 1:59pm from my an office located in Bentonville, AK. I was literally on the phone from the time I got in the car to almost 15 minutes after I was dropped off at the airport. Again, picked up from my office, dropped off 24 minutes later at...
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3.6
#1057800
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UBER - Navigation siatem

UBER
#1112643
For 2 times the navigation system give wrong location
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UBER - The best ride and fare

UBER
#1096656
From Long Island to NYC only $37 after my $15 off coupon (sign in) from Uber's website!! And with 4 luggages!! Very kind driver (William) who picked me up in 4 minutes and took all my luggage! A Long Island taxi would have cost me $135! GREAT! Thanks William
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UBER FLAT RATE RIDE PASS SCAM FRAUD UBER IS UNETHICAL

UBER
#1043948
1.0
Details
WE BOUGHT 40 RIDE FLATE RATE PACKAGES GOOD FOR 28 DAYS. THE RIDES WERE TO EXPIRE ON MIDNIGHT MAY 6, 2017. At 8pm UBER DELETED ALL THREE OF OUR REMAINING RIDES. THEY LEFT US STRANDED AND DISHONORED THE FLAT RATE PACKAGE. TOWARDS THE LAST WEEK OF THE FLAT RATE PACKAGE THEY CHANGED IT TO A RIDE PASS. BOTTOMLINE UBER OWES US 3 RIDES AS WE PAID FOR 40 RIDES AND ONLY RECEIVED 37 RIDES.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
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Usability
Value for money
Website

Gift Card Review

UBER
#590090
Still waiting for gift card refund from xmas! Please read gift card policy closely before purchasing!!!!
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Recently use UBER to and from NY La Guardia Airport from my home in Riverdale, NY. The fare was $17.00 higher on the return trip than going to the airport. When I complained to UBEr, I was told that 'surge pricing" applied to my return trip. Surge pricing is in effect...
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#1057069
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Unfortunately, it is true! Uber is refusing to provide passenger safety to its riders. I have contacted Uber about this matter on many occasions and every time they made me feel like I am the *** one! Uber is refusing to take responsibility and do the right thing! The...
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Anonymous
Anonymous

Uber needs its navigation redesigned badly. I agree that it is too dangerous for drivers and passengers alike. Uber also needs to have an app built in monitoring the speed of ...

Anonymous
Anonymous

Well said but really it's down to TfL not making it compulsory for drivers to have a UK Driving Licence & UK Highway Code. Even if u have a great Sat-nav London is a very com...

4.8
I didn't like
  • Unsafe uber navigation app
#1035869
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Featured

UBER - I was charged $253
On March 24, 2017 I requested a ride a driver accepted the trip, the app showed that i had been picked up and that we were on our trip. The issue with this was I WAS NEVER PICKED UP!!! I then contacted the driver whom did not respond but immediately cancelled the trip....
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Anonymous
Anonymous

This is completely unethical!!! Disappointed in Uber~

1.6
I liked
  • I use to love my uber drivers before this
#1025935
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Various Uber drivers are picking up my 16-year-old daughter sneaking out of the house in the middle of the night. I thought these fools were supposed to check IDs and you had to be at least 18. How can we protect your children from themselves when when idiots like...
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Anonymous
Rich

There is no ID rule. If there is a pickup request, we go and pickup the rider. If the rider is obviously too young to ride alone, then we may deny the rider on those grounds...

1.0
#1002885
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Hello, My name is Keith Valley. I live in Dallas but recently took a trip to San Diego. I requested an Uber after getting off the plane. An Uber matching the description pulled up and opened his door so I got in. A few miles down the road he discovered he had the...
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Anonymous
Lee Fintel

What you say about no record for the first driver is not true. I drive for Uber so I know how it works. As soon as the driver starts the trip--he hits the "Start Trip" button ...

#949810
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FYI check uber drivers insurance if you hire them privately. Many uber drivers will take side jobs posting on various sites hire for airport rides etc. Passenger beware uber insurance does not cover accidents injuries or loss if you hire a driver privately for...
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#920936
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First they say, "Hey we give instant payout in any amount". The catch: AS USUAL UBER never does anything to really benefit their drivers. They are a corporation after all and only look out for THE CORPORATION. They force you into opening an account with this shady...
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1.0
#904320
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